All licenses on That Pitch are considered final. All license payments made directly through thatpitch.com are considered final. As a result, please review your purchase transaction prior to making any payment to thatpitch.com since no refund will be provided. thatpitch.com will only offer reimbursements if by any chance there is an internal error which resulted in any unintentional charges to a user from thatpitch.com, or any other unexpected legitimate cases which qualify for reimbursements per our Account Management Team's discretion only. Please note that if we have any reason to believe a user is suspected of fraudulent activity, the user will not receive a reimbursement and their account will be closed without warning or notice, and per our discretion. Investigations for all applicable reimbursement requests can take up to 14 business days to complete by our Account Management Team from the date the request was submitted. If the reimbursement request is found to be legitimate and applicable by our Account Management Team, the verified amount identified by our Account Management Team will be reimbursed within 21 business days of the date the reimbursement request was submitted. By using thatpitch.com, users agree to all of these terms.
